You're covered by our 24-Hour Re-Clean Guarantee. If we missed something, just tell us within 24 hours and we'll come back and re-clean it free, no hassle and no charge. We'd rather make it right than leave you anything less than thrilled.

Yes. NorthStone is a veteran- and family-owned local business, run by a husband-and-wife team right here in the Bay Area. When you call, you reach real owners who are accountable for every clean, not a faceless app routing strangers to your door.

Yes. Every cleaner is carefully vetted and background-checked, and NorthStone Cleaning is fully insured and bonded. We're a real local business with a real person you can reach, not an app routing a rotating cast of strangers to your door.

Whenever possible, yes. Consistency and security are central to how we work, so we keep you with the same cleaner. If they're ever unavailable, we introduce a trained backup in advance, never an unannounced stranger.

Yes. We use pH-neutral, surface-safe products suitable for marble, quartz, stainless, and hardwood, and that are safe around children and pets. Protecting your finishes is part of the job, not an afterthought.

Transparent flat-rate. You get a clear quote up front based on your home and the service you choose, all supplies included, and the price is locked before any work begins, the price we quote is the price you pay.

Because we lock it before we start. Your flat-rate quote is the price you pay, all supplies included. The only time it would change is if the home is substantially different from what you described (for example, a one-bedroom that turns out to be a four-bedroom), and we'd always confirm any change with you first, never surprise you.

Yes. Weekly, biweekly, and monthly plans earn a lower per-visit rate than one-off cleans, because consistent scheduling is more efficient for us. There's no lock-in contract, you can adjust frequency or cancel anytime.

No problem, and no penalty. There's no lock-in contract. Just give us reasonable notice so we can offer the slot to another customer, and we'll happily move your appointment or pause your recurring plan whenever you need.

We're launching in Fremont, Pleasanton, and Danville, with Cupertino, Sunnyvale, and Los Gatos coming next. If you're nearby, ask, we're expanding across the Bay Area.

No lock-in contracts. Recurring service simply earns a better per-visit rate, and you're free to change frequency or cancel anytime with no penalty.

Get an instant quote or hit Book Now to choose your service, date, and time. Payment and scheduling are handled securely through our booking system, so you're confirmed in minutes.

A standard clean maintains an already-tidy home on a routine. A deep clean is the reset, baseboards, trim, scale removal, degreasing, and detail work that built-up grime needs. Most first-time customers start with a deep clean, then move to recurring standard visits.

Commercial spaces vary too much for an instant online price, so we scope your space on a short call or walkthrough and send a written quote. Request a walkthrough and we'll follow up promptly.

Yes, a Certificate of Insurance and W-9 are available in our vendor packet on request, along with our compliance and after-hours scheduling details.

Yes. Nightly, early-morning, or weekend service is available so cleaning happens without disrupting your team's workday.

We'll put your scope and cadence in writing so everyone's aligned, but there's no long-term lock-in. Standard terms include a straightforward cancellation notice, details are in your written quote.